<img height="1" width="1" style="display:none;" alt="" src="https://dc.ads.linkedin.com/collect/?pid=413273&amp;fmt=gif">

Natural disasters, prescription recalls, and even public health crisis can threaten member safety, access to care and medications and overall healthcare. To improve the member experience, payers must proactively contact thousands of individuals and provide important information about access, benefits, and coverage. Rapid response is essential, but can also be challenging. In this presentation you will learn:

  • Best practices for incorporating crisis management programs into member communication plans
  • Lessons learned from recent natural disasters and prescription recalls, including considerations specific to all member populations
  • How to improve brand perception and consumer loyalty with proactive engagement programs