While the full impact of COVID-19 is not yet known, one thing is clear: healthcare is forever changed. During this crisis, improper payments may increase due to ongoing stress on staff and systems, confusion around new billing codes, and increased fraud, waste and abuse (FWA) due to the relaxation of rules and regulations.
It is more important than ever for health plans to resume program integrity and FWA activities to help offset these dynamics and simultaneously ensure appropriate, high-quality care for members.
Here’s what you’ll learn in this white paper: