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In this Market Guide, Gartner analyst Jeff Cribbs makes recommendations to healthcare payer CIOs seeking to leverage IT for more effective member engagement. The Market Guide describes “the most important dynamics in the current market for care management workflow solutions.”

We think you will find valuable insights in this research relating to: 

  • Achieving operational efficiencies
  • Integrating workflows between care management and member service
  • Balancing innovative ideas with core functionality such as utilization management and regulatory compliance

Complete the form on the right to learn more about Gartner’s recommendations for “Healthcare payer CIOs seeking to leverage IT for more effective member engagement. ”

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Gartner: Market Guide for Healthcare Payer Care Management Workflow Applications, Jeff Cribbs, 7 March 2018,

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